Privacy Policy

Personal Information You Provide: When you submit an inquiry form, contact us by email, WhatsApp, or phone, or request a free evaluation, we collect information such as your name, email address, phone number, age group, and the nature of your enquiry.

Assessment Data: If you complete our Life Skills Assessment on the website, your responses are processed entirely in your browser and are not stored on our servers. Assessment answers are used only to display a pathway recommendation and are not transmitted to us unless you subsequently contact us.

Automatically Collected Data: We may collect standard usage data through analytics tools (such as Google Analytics), including your IP address, browser type, device type, pages visited, and time spent on the website. This data is aggregated and does not identify you personally.

Communications: If you contact us by email or WhatsApp, we retain those communications to provide support and follow up on your enquiry.

We use the information we collect to:

• Respond to your enquiries and provide information about our programmes
• Schedule and conduct free evaluation calls and consultations
• Provide our life skills training, coaching, and certification programmes
• Send programme information, schedules, and updates relevant to your enquiry
• Improve our website and services based on aggregated usage data
• Comply with legal obligations and resolve disputes

We do not use your information for unsolicited marketing. We do not send promotional emails without your consent.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Third-party tools that help us operate the website (e.g., email services, analytics platforms), bound by confidentiality obligations
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfer: In the event of a merger, acquisition, or sale of assets, subject to the same privacy commitments
• With Your Consent: When you have explicitly authorised us to share your information

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. Types of cookies we may use include:

• Essential Cookies: Required for the website to function correctly
• Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to provide our services, comply with legal obligations, and resolve disputes. Enquiry data is retained for a maximum of 3 years. You may request deletion of your data at any time by contacting us.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for data processing where consent was the basis
• Object to processing of your personal information

To exercise these rights, please contact us using the details in Section 9 below.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: